Frequently Asked Questions

To book a service, simply search for the service you need, select your preferred provider, choose a date and time, and confirm your booking. You'll receive a confirmation email with all the details.

Yes, you can cancel or reschedule your booking up to 24 hours before the scheduled time without any penalty. For cancellations within 24 hours, a small fee may apply.

We accept all major credit cards (Visa, MasterCard, American Express). Payment is processed securely through our encrypted payment system.

Payment is collected upfront when you book a service, but you don't need to worry - we only release payment to the vendor once the job is confirmed completed by you.

Click the "Sign Up" button on our homepage, enter your email address, create a password, and verify your email. You can also sign up using your Google or Facebook account.

Yes, all service providers go through a comprehensive verification process including background checks, license verification, and insurance confirmation before joining our platform.

We offer a satisfaction guarantee. If you're not happy with the service, contact our support team within 24 hours and we'll work to resolve the issue.

Yes, you need to be home during the service. We require customers to be present for all services.